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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Report -
In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians. -
Report -
As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care. -
Report -
Healthwatch Stoke-on-Trent received verbal information regarding a dangerous (life threatening) prescription being issued by Hanley Health Centre which had previously been visited by our Enter and View team. We had been told that the mistake had been spotted by the pharmacy team at Lloyds Pharmacy and the person who supplied the evidence was ‘full of praise’ for the staff here.
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News -
The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services.
Over a third (39%) of people say the changes they have made to their lives due to the cost of living crisis have affected their mental health.
• Women are disproportionately affected by spiralling costs, with 35% saying their mental health has got worse over the last two months, compared to 26% of men. -
News -
Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area. -
Advice and Information -
Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
Advice and Information -
Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you. -
Blog -
The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care. -
Advice and Information -
The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication. -
Report -
This year it came to our attention that homeless individuals in our City were finding it difficult to access GP services and receive the treatment that they required. -
Report -
You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
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Report -
The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme. -
News -
We are excited to announce that we are finalists for the Digital Transformation Award at the Staffordshire Chambers Business Awards 2022! -
News -
We have been recognised for our swift adaptation in utilising digital platforms to continue providing our services, and were announced winners of the Digital Transformation Award! -
News -
Our call for NHS dental reforms has once again been featured in the media. -
Report -
Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch. -
Report -
We organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. Read all about our visit in this short summary report which details a background, the methodology utilised, an outline of the findings and a selection of experiences from participants. -
Report -
Enc-02-Public-Advisory-Board-Action-Record-2021-2022-20-07-01 -
Report -
HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
Health and Social Care issues at the end of the meeting.
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Report -
Minutes and Action log from Public Board Meeting held on 20 April 2021 MD and SF agreed last minutes were a correct record.
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Report -
Public Advisory Board Action Record 2021 – 2022 Enc 02 Public HAB 20 April 2021
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Report -
HW-Stoke-on-Trent-HAB-Public-Agenda-20-April-2021 -
Report -
Healthwatch Stoke-on-Trent Advisory Board Meeting Public Minutes – 20 January 2021 -
Report -
This has been scoped with our mental health group and we have contacted key stakeholders to obtain an update on local strategies and services. This will be moved forward to our 2021/22 work plan. -
Report -
HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
Health and Social Care issues at the end of the meeting. -
Report -
Healthwatch Stoke-on-Trent Public HAB Minutes 13 October 2020 at 10am via Zoom -
Report -
Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers. -
Report -
Healthwatch Stoke-on-Trent Advisory Board Public Agenda 13 October 2020 at 10 am to 11.15 am -
Report -
Healthwatch Stoke-on-Trent Public HAB 21 July 2020 at 12pm Minutes -
Report -
Healthwatch Stoke-on-Trent Advisory BoardPublic Agenda 21 July 2020 at 12 pm to 1 pm -
Report -
Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers -
Report -
Healthwatch Stoke-on-Trent Advisory Board Meeting
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Report -
Health Advisory Board Meeting Wednesday 11 September 2019 - Meeting-Agenda -
Report -
Health Advisory Board (HAB) Public Meeting held on Wednesday 11 September 2019 - Minutes -
Report -
Health and Wellbeing Board update -
Report -
HAB-Public-Meeting-Items-June-2019 -
Report -
Health Advisory Board (HAB) Meeting held on Wednesday 20 February 2019 -
Blog -
The changes made in services as a response to the pandemic has impacted how people across the nation could access health and social care services. Access became more difficult for some due to digital exclusion, lengthy back logs and new safety restrictions. -
Blog -
Thanks to people sharing their experiences around the challenges to access a local dentist with us over the last year, we’ve helped the Government and the local Dental Network stay informed of the barriers that people across Stoke-on-Trent are facing when seeking dental care. -
News -
Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event. -
Blog -
Last week, the team continued to work hard on the long-term condition priority project, which was determined as our annual priority thanks to the local Stokies sharing their primary health and social care concerns with us. -
News -
Healthwatch Stoke-on-Trent appeals for more people to feedback on NHS care.
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Report -
We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences. -
Report -
Together we’re making health and social care better. -
Report -
This report provides an analysis of Parkinson’s Provision in and around Stoke-
on-Trent from a service user perspective. -
News -
Our priority project on Parkinson's disease is now coming to a close.