Virtual Visit to Dresden House
We organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. Read all about our visit in this short summary report which details a background, the methodology utilised, an outline of the findings and a selection of experiences from participants.
9 individuals participated and shared personal experiences. The 9 outcomes were positive and briefly discussed in reflective commentary of the service user, manager and staff to cover the following 5 quality measures:
– COVID-19 Safety
– Effectiveness of Care
– Communication
– Leadership and Management
– Adaption and Responsiveness
Download the Virtual Visit to Dresden House report here.