Clare Trenchard - Manager
Clare joined Healthwatch Stoke-on-Trent as the manager in December 2025. Before joining Healthwatch, Clare was the Associate Director of Communications and Strategic Partnerships for Midlands Partnership University NHS Foundation Trust. Clare has also served as Cabinet Member for Adult Social Care in a neighbouring County. Clare is committed to integrating health and care, believing public services should see the whole person and not treat a set of separate conditions. She believes this can be achieved through co-production; co-designing solutions to wicked problems in partnership with those who use services and those who work in them.
Our staff
Sophia Leese - Engagement and Information Lead
Sophia joined Healthwatch Stoke-on-Trent in June 2021 as our Outreach, Information, and Signposting Officer. Sophia's previous working roles were within the health and social care sector, which involved providing the public with reliable information and signposting to the services relevant to their needs. They recognise the importance of high-quality healthcare services and the value of patients having positive experiences.
sophia.leese@healthwatchstokeontrent.co.uk
Tracy Cresswell - Corporate, Partnership, and Volunteering Manager
Tracy has worked for ECS since April 2016, when they delivered the Healthwatch Wolverhampton contract. She worked as the engagement manager being promoted to the Healthwatch manager in 2018. Volunteers have always been a big part of the work that Tracy had both within her role in Healthwatch and also in her role when working in the NHS.
In Tracy's spare time, she volunteers at an athletics club which she has done for many years, and for the last 18 months has been volunteering for a church who supports families with clothing, coats, food etc.
Other ways to contact us
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Call: 03303 130247 between the hours of 09:00 – 17:00 Monday to Friday (excluding Bank Holidays).
Email: info@healthwatchstoke.co.uk
Post: Healthwatch Stoke-on-Trent, Commerce House, Festival Park, Stoke-on-Trent, Staffordshire, ST1 5BE.
