1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Home Care Services Project Summary

    Report -

    Find out people's experiences of home care.

  3. Enter and View Report Ward 4 Harplands Hospital, North Staffs Combined Healthcare Trust

    Report -

    Access to the ward is via a pleasantly decorated wide corridor with a great deal of natural light. Access to the ward can only be gained by buzzing in and waiting for a member of staff to let visitors in.

  4. Stoke-on-Trent City Council's Stronger Together through Winter

    Advice and Information -

    There is a variety of local support available to help you through the cost of living crisis this winter.

  5. Looking after your health during the Cost of Living crisis.

    Advice and Information -

    The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  6. CQC publishes report on services provided by West Midlands Ambulance Service University NHS Foundation Trust

    News -

    The Care Quality Commission (CQC), has published a report following an inspection of services run by West Midlands Ambulance Service University NHS Foundation Trust (WMAS) in November.

  7. Shaping our workplan: What matters to you?

    News -

    Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area.

  8. Only 7% of people had a good understanding of gynaecological symptoms before experiencing them

    News -

    When asked if they had a good understanding of gynaecological issues before it happened to them or a friend or family member:
    • Only 5% said they had a good understanding of gynaecological cancers
    • Only 7% said they had a good understanding of gynaecological symptoms
    • 5% said they had a good understanding of HPV (human papilloma virus)
    • 15% said they had a good understanding of cervical screening

  9. Living with Long-term Conditions Report

    Report -

    We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.

  10. Parkinson's Provision

    Report -

    This report provides an analysis of Parkinson’s Provision in and around Stoke-
    on-Trent from a service user perspective.

  11. Stoke-on-Trent City Council to review and modernise local reablement services

    News -

    Stoke-on-Trent City Council are working with NHS colleagues to review and modernise local reablement services in 2024. As a result we would like to talk to people who have used the City Council’s Enablement service or the Home First Service provided by the NHS during the last 12 months.

  12. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  13. What is a virtual ward?

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  14. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  15. Looking after your health during the cost of living crisis.

    Advice and Information -

    The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  16. Improving the wait for cancer care - Healthwatch England

    News -

    In July last year, we published our findings of experiences you shared about trying to get cancer care. Thanks to this insight, the NHS has simplified their process so people can better understand what to expect.

  17. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  18. Annual Report 2021 – 2022 Championing what matters to you

    Report -

    Find out the difference we've made to health and social care services this year.

  19. Building Better Opportunities Event

    News -

    We are working in collaboration with The Royal Association for Deaf People to organise an inclusive event with BSL interpreters as part of their Building Better Opportunities (BBO) project.

  20. Healthwatch Stoke-on-Trent Annual Report 2017/18

    Report -

    You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.

  21. Staffordshire Chambers Business Awards 2022

    News -

    We are excited to announce that we are finalists for the Digital Transformation Award at the Staffordshire Chambers Business Awards 2022!

  22. Digital Transformation Award Winners

    News -

    We have been recognised for our swift adaptation in utilising digital platforms to continue providing our services, and were announced winners of the Digital Transformation Award!

  23. Patients ‘wait two years’ for check-ups as dentists drop NHS work

    News -

    Our call for NHS dental reforms has once again been featured in the media.

  24. Virtual Visit to the Royal Stoke University Hospital Fracture Clinic

    Report -

    Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch.

  25. Virtual Visit to Dresden House

    Report -

    We organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. Read all about our visit in this short summary report which details a background, the methodology utilised, an outline of the findings and a selection of experiences from participants.

  26. Make a complaint about Healthwatch Stoke-on-Trent

    Advice and Information -

    Engaging Communities Solutions (CIC) is contracted by Stoke-on-Trent City Council to deliver Healthwatch Stoke-on-Trent.

  27. We are deeply saddened to hear of the passing of Her Majesty The Queen

    News -

    Our CEO responds to the death of Queen Elizabeth II

  28. Annual Public Meeting 2022

    News -

    Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event.

  29. Holiday Opening Hours 2022

    News -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.

  30. ‘Review culture’ is on the rise, yet only one in ten feed back on health services.

    News -

    Healthwatch Stoke-on-Trent appeals for more people to feedback on NHS care.

  31. Annual Report 2022 – 2023

    Report -

    Together we’re making health and social care better.

  32. Priority project: Parkinson's survey is now closed.

    News -

    Our priority project on Parkinson's disease is now coming to a close.

  33. Priority project: Carers survey is now closed.

    News -

    Our priority project on carers is now coming to a close.

  34. Celebrating World Menopause Day and Menopause Awareness Month 2023

    News -

    October is World Menopause Month, and October 18th celebrated as World Menopause Awareness Day, with the focus this year on cardiovascular health. Established in 2009 by the International Menopause Society in collaboration with the World Health Organization (WHO), World Menopause Month aims to raise awareness of the menopause and the possible associated health issues, whilst promoting support options available to improve the health and wellbeing of those navigating the menopause transition.

    To show our support to colleagues experiencing menopause, Healthwatch Stoke-on-Trent, delivered by Engaging Communities Solutions (ECS), is a signatory of the Workplace Menopause pledge:

  35. Holiday Opening Hours 2023

    Advice and Information -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.

  36. Share your feedback to improve care in your community

    Blog -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.

  37. Healthwatch England's evidence

    Blog -

    To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use and how.