News and reports

Managing your health online isn't always simple. So we have put together a guide to walk you through booking and cancelling your blood tests online through the UHNM Patient Connect online booking system.

Each September is a global opportunity to raise awareness, educate, support and to challenge the stigma surrounding Alzheimer's disease and all the types of dementia.

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. We aim to provide the best possible service, but we do not always get it right.

We’re still at high temperatures this summer, and we want to go over the importance of keeping cool in this heat. Below you will find we have collected advice from organisations such as NHS England and Staffordshire Fire & Rescue.

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

Thanks to people sharing their experiences around the challenges to access a local dentist with us over the last year, we’ve helped the Government and the local Dental Network stay informed of the barriers that people across Stoke-on-Trent are facing when seeking dental care.

The changes made in services as a response to the pandemic has impacted how people across the nation could access health and social care services. Access became more difficult for some due to digital exclusion, lengthy back logs and new safety restrictions.

Dental practices are recovering from backlogs due to strict hygiene measures to minimise the risk of spreading COVID-19 to patients and staff.

The Digital Transformation award recognises companies at the cutting edge of digital design and technologies who are boosting Staffordshire’s growing reputation as a digital hub. The Staffordshire Chambers Business Awards judges were keen to hear compelling examples of how digital technology has been used to transform business processes, customer experience or to create exciting, effective campaigns.

Engaging Communities Solutions (CIC) is contracted by Stoke-on-Trent City Council to deliver Healthwatch Stoke-on-Trent.

The Met Office have issued a RED weather warning over the next couple of days. According to NHS England, there are on average 2,000 heat-related deaths every year. A heatwave poses health risks such as dehydration, overheating, heat exhaustion and heat stroke.

We have been recognised for our swift adaptation in utilising digital platforms to continue providing our services, and were announced winners of the Digital Transformation Award!