News and reports

Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.

· Impact of NHS pressures revealed in a new survey of 1084 people whose care has been cancelled this year.
· Over one in three, 39%, have experienced cancellations or postponements of care two or more times.
· Disruptions to care disproportionately affect unpaid carers, neurodivergent people, and those on lower incomes, widening existing health inequalities.
· Healthwatch England urges healthcare leaders to act on the number of cancellations, especially those that occur at the last minute, and ensure more significant support for those most affected.

Findings from a survey of more than 36,000 people who used NHS urgent and emergency care services in September 2022 show that many people had a worse experience than in previous years – particularly those treated in an A&E type department.

Our priority project on Parkinson's disease is now coming to a close.

Can't find an NHS dentist? Read our tips on what to do if you’re facing problems finding an NHS dentist taking new patients.

How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.

Together we’re making health and social care better.

We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.

The Care Quality Commission (CQC) has told University Hospitals of North Midlands NHS Trust it must make improvements in maternity services at the Royal Stoke University Hospital, after an inspection in March sees its overall rating move from good to requires improvement.  

Mental health problems are more common among lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA+) people. If you are struggling, feel alone or need a little help, then check out our guide on how you can get the support you need.

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

This case study covers a local residents experience of being a patient at A&E, from first point of call and throughout their 21 hours of waiting.