1. Blog -

    This month, we’re encouraging everyone to know the signs and symptoms of dementia so they can get the right diagnosis and support as quickly as possible.
  2. Report -

    Find out the difference we've made to health and social care services this year.
  3. Report -

    How have we improved care during the coronavirus pandemic? Read our annual report to find out more.
  4. Report -

    Find out what we've achieved over the past year.
  5. Report -

    In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians.
  6. Report -

    As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care.
  7. Report -

    This year it came to our attention that homeless individuals in our City were finding it difficult to access GP services and receive the treatment that they required.
  8. Report -

    You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
  9. Report -

    Purpose of the visit: the inspection by the CQC last year concluded that overall,
    the Home required Improvement and we wanted to assess the current situation
    and see how things had improved.
  10. News -

    The Digital Transformation award recognises companies at the cutting edge of digital design and technologies who are boosting Staffordshire’s growing reputation as a digital hub. The Staffordshire Chambers Business Awards judges were keen to hear compelling examples of how digital technology has been used to transform business processes, customer experience or to create exciting, effective campaigns.
  11. Report -

    The report features our recommendations and acknowledgments, a background, the methodology utilised, an overview of findings, and a selection of experiences from responders who have an understanding of the Royal Stoke University Hospital Fracture Clinic.
  12. Report -

    The report details our recommendations and acknowledgements, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, and relatives.
  13. News -

    If you have concerns or ideas on how to improve the community's health and wellbeing, join one of ECS's upcoming Stoke Citizens Inquiry Community Events.
  14. Advice and Information -

    The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.
  15. News -

    Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area.
  16. Report -

    We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.
  17. Report -

    This report provides an analysis of Parkinson’s Provision in and around Stoke-
    on-Trent from a service user perspective.
  18. Report -

    We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment.
  19. News -

    Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent.
  20. Blog -

    Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.
  21. Advice and Information -

    NHS social prescribing link workers can connect you to the right community groups and services to help support you.
  22. Advice and Information -

    Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it.
  23. News -

    We explore the three main challenges people face accessing health and care services when they live alone with limited or no support.
  24. News -

    Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved.
  25. Blog -

    Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.
  26. Report -

    The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
    address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme.
  27. News -

    We are excited to announce that we are finalists for the Digital Transformation Award at the Staffordshire Chambers Business Awards 2022!
  28. News -

    We have been recognised for our swift adaptation in utilising digital platforms to continue providing our services, and were announced winners of the Digital Transformation Award!
  29. News -

    Our call for NHS dental reforms has once again been featured in the media.
  30. Report -

    Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch.
  31. Report -

    We organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. Read all about our visit in this short summary report which details a background, the methodology utilised, an outline of the findings and a selection of experiences from participants.
  32. Report -

    Enc-02-Public-Advisory-Board-Action-Record-2021-2022-20-07-01
  33. Report -

    HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
    Health and Social Care issues at the end of the meeting.
  34. Report -

    Minutes and Action log from Public Board Meeting held on 20 April 2021 MD and SF agreed last minutes were a correct record.
  35. Report -

    Public Advisory Board Action Record 2021 – 2022 Enc 02 Public HAB 20 April 2021
  36. Report -

    HW-Stoke-on-Trent-HAB-Public-Agenda-20-April-2021
  37. Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Minutes – 20 January 2021
  38. Report -

    This has been scoped with our mental health group and we have contacted key stakeholders to obtain an update on local strategies and services. This will be moved forward to our 2021/22 work plan.
  39. Report -

    HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
    Health and Social Care issues at the end of the meeting.
  40. Report -

    Healthwatch Stoke-on-Trent Public HAB Minutes 13 October 2020 at 10am via Zoom
  41. Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers.
  42. Report -

    Healthwatch Stoke-on-Trent Advisory Board Public Agenda 13 October 2020 at 10 am to 11.15 am
  43. Report -

    Healthwatch Stoke-on-Trent Public HAB 21 July 2020 at 12pm Minutes
  44. Report -

    Healthwatch Stoke-on-Trent Advisory BoardPublic Agenda 21 July 2020 at 12 pm to 1 pm
  45. Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers
  46. Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting


  47. Report -

    Health Advisory Board Meeting Wednesday 11 September 2019 - Meeting-Agenda
  48. Report -

    Health Advisory Board (HAB) Public Meeting held on Wednesday 11 September 2019 - Minutes
  49. Report -

    Health and Wellbeing Board update
  50. Report -

    HAB-Public-Meeting-Items-June-2019