1. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  2. Report -

    In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians.
  3. Report -

    As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care.
  4. Report -

    Healthwatch Stoke-on-Trent received verbal information regarding a dangerous (life threatening) prescription being issued by Hanley Health Centre which had previously been visited by our Enter and View team. We had been told that the mistake had been spotted by the pharmacy team at Lloyds Pharmacy and the person who supplied the evidence was ‘full of praise’ for the staff here.
  5. News -

    The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services.

    Over a third (39%) of people say the changes they have made to their lives due to the cost of living crisis have affected their mental health.

    • Women are disproportionately affected by spiralling costs, with 35% saying their mental health has got worse over the last two months, compared to 26% of men.
  6. News -

    Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area.
  7. Advice and Information -

    Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours.
  8. News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.
  9. Advice and Information -

    Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health.
  10. Advice and Information -

    The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.
  11. Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
  12. Blog -

    The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care.
  13. Advice and Information -

    The cost of living crisis has put many people under financial strain, and prescription costs are more than some can afford. Find out what help is out there to help you cover the cost of your medication.
  14. Report -

    Find out the difference we've made to health and social care services this year.
  15. News -

    We are working in collaboration with The Royal Association for Deaf People to organise an inclusive event with BSL interpreters as part of their Building Better Opportunities (BBO) project.
  16. Report -

    You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
  17. News -

    We are excited to announce that we are finalists for the Digital Transformation Award at the Staffordshire Chambers Business Awards 2022!
  18. News -

    We have been recognised for our swift adaptation in utilising digital platforms to continue providing our services, and were announced winners of the Digital Transformation Award!
  19. News -

    Our call for NHS dental reforms has once again been featured in the media.
  20. Report -

    Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch.
  21. Report -

    We organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. Read all about our visit in this short summary report which details a background, the methodology utilised, an outline of the findings and a selection of experiences from participants.
  22. Advice and Information -

    Engaging Communities Solutions (CIC) is contracted by Stoke-on-Trent City Council to deliver Healthwatch Stoke-on-Trent.
  23. News -

    Our CEO responds to the death of Queen Elizabeth II
  24. News -

    Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event.
  25. News -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.
  26. News -

    Healthwatch Stoke-on-Trent appeals for more people to feedback on NHS care.
  27. Report -

    Together we’re making health and social care better.
  28. News -

    Our priority project on Parkinson's disease is now coming to a close.
  29. News -

    Our priority project on carers is now coming to a close.
  30. News -

    October is World Menopause Month, and October 18th celebrated as World Menopause Awareness Day, with the focus this year on cardiovascular health. Established in 2009 by the International Menopause Society in collaboration with the World Health Organization (WHO), World Menopause Month aims to raise awareness of the menopause and the possible associated health issues, whilst promoting support options available to improve the health and wellbeing of those navigating the menopause transition.

    To show our support to colleagues experiencing menopause, Healthwatch Stoke-on-Trent, delivered by Engaging Communities Solutions (ECS), is a signatory of the Workplace Menopause pledge:
  31. Advice and Information -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.
  32. Blog -

    ‘Share for Better Care’, a new campaign launched by Healthwatch, aims to help address health inequalities across England.
  33. Blog -

    To champion the public's views, we act on clear, informed evidence of their health and social care experiences. Find out what evidence we use and how.