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This has been scoped with our mental health group and we have contacted key stakeholders to obtain an update on local strategies and services. This will be moved forward to our 2021/22 work plan. -
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HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
Health and Social Care issues at the end of the meeting. -
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Read our virtual visit to Dresden House. -
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Healthwatch Stoke-on-Trent Advisory Board Meeting Public Minutes – 20 January 2021 -
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We take a look at people's experiences of maternity services in Stoke-on-Trent. -
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Find out people's experiences of local imaging services in Stoke-on-Trent. -
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HW-Stoke-on-Trent-HAB-Public-Agenda-20-April-2021 -
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Public Advisory Board Action Record 2021 – 2022 Enc 02 Public HAB 20 April 2021
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Read the results of our survey asking members of the public about their experiences of accessing primary care services in Staffordshire and Stoke-on-Trent. -
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Read the results of our virtual visit to Davlyn House. -
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People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register. -
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Our annual report provides a summary of the experiences people have shared with us and highlights the action we have taken in response. Take a look to see how people's views are impacting decisions made by NHS and social care leaders. -
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The report details our recommendations and acknowledgements, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, and relatives. -
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The report details our recommendations and acknowledgments, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, professionals and relatives. -
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Healthwatch Stoke-on-Trent organised an announced virtual visit to Dresden House between 18 October and 5 November 2021. The rationale for the virtual visit was to capture the experiences and opinions of the manager, service users and staff and relatives within the care home to discover what works well, not so well and what could be improved to enhance the quality of service delivery. -
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How have we improved care during the coronavirus pandemic? Read our annual report to find out more. -
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HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
Health and Social Care issues at the end of the meeting.
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Minutes and Action log from Public Board Meeting held on 20 April 2021 MD and SF agreed last minutes were a correct record.
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Enc-02-Public-Advisory-Board-Action-Record-2021-2022-20-07-01 -
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The report details our recommendations and acknowledgements, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, professionals and relatives. -
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We have an interesting project coming up regarding people facing exclusion due to the digitisation of services over the pandemic. We want individuals to share their experiences with digital exclusion with us. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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We are pleased to share with you our Impact and Insight Bulletin for August 2021.
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Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health. -
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Find out people's experiences of home care. -
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Download our latest weekly bulletin here filled with local content concerning what support is available, awareness, and information on national and local issues. -
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This month, we’re encouraging everyone to know the signs and symptoms of dementia so they can get the right diagnosis and support as quickly as possible. -
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We would like to invite Care Homes in Stoke-on-Trent to work with Healthwatch Stoke-on-Trent on our Virtual Visit Programme. Due to the cautious restoration of the national Enter and View Programme we are continuing to conduct our visits virtually to ease pressure on services and to ensure that we help to keep everyone as safe as possible. -
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Download our latest weekly bulletin here filled with local content concerning what support is available, awareness and information of national and local issues. -
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Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it. -
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How has the increasing use of digital health services, affected people's access to care? -
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The HWE project was a follow up project after an online survey was undertaken about access to primary care at the start of the pandemic. The initial survey found that people were generally happy accessing their GP remotely, but as a survey that was online it potentially did not reach people who were actually digitally excluded and struggling to access primary care. -
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Find out how primary care and community services are meeting people's needs in Stoke-on-Trent. -
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Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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Find out about our role, our plans and our people. -
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How your feedback has helped improve services locally. -
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Check out our top tips and guidance to help you through the process. -
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This Privacy Statement sets out the data processing practices carried out by Engaging
Communities Solutions CIC (ECS), delivering local Healthwatch, Research, Engagement, Consultancy and Advocacy Services. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent patient champion for people who use health and social care services.