Public Experience of Imaging Services

With the arrival of Covid-19 and the subsequent worldwide pandemic, health services have had to quickly adapt to Digital Technology beginning the start of a 'new normal'. Due to the necessary restrictions which are keeping people apart and others, self-isolating in their homes, health care is moving towards a Digital-First Approach.

The survey asks members of the public about their experiences of accessing primary care services in Staffordshire and Stoke-on-Trent.
Moreover, there is also a focus on waiting times, satisfaction of treatment and care, and the opportunity to engage with a relevant health professional.