1. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  2. Report -

    The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
    address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme.
  3. Report -

    Purpose of the visit: the inspection by the CQC last year concluded that overall,
    the Home required Improvement and we wanted to assess the current situation
    and see how things had improved.
  4. Report -

    It follows the inspection by the CQC in August 2018 concluded that overall the Home Requires Improvement.
  5. Report -

    The service is registered to provide accommodation and personal care for up to 74 adults (please note that the website shows anomalies – it refers to the home being 76 bedded). People who use the service require nursing or personal care and/or may have Dementia. The home also provides care for those who need treatment for the disease, disorder, or injury.
  6. Report -

    It follows the inspection by the CQC in November 2017 which concluded that overall the Home Requires Improvement.
  7. Report -

    This visit was arranged as a follow-up to a CQC inspection in July 2018. The findings at that inspection were “Requires Improvement” in four of the five areas (Safe, Caring, Responsive, and Well-led). It was deemed “Good” in the area of ‘Effective’.
  8. Report -

    Healthwatch Stoke on Trent received information from a family member regarding problems with the care of a family member who had been moved to Bradwell Hall. We also noted that the CQC inspection of August 2018 concluded that overall ‘the Home Requires Improvement.