1. Report -

    Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services.
  2. Report -

    Health Advisory Board (HAB) Meeting held on Wednesday 20 February 2019
  3. Report -

    Purpose of the visit: the inspection by the CQC last year concluded that overall,
    the Home required Improvement and we wanted to assess the current situation
    and see how things had improved.
  4. Report -

    The service is registered to provide accommodation and personal care for up to 74 adults (please note that the website shows anomalies – it refers to the home being 76 bedded). People who use the service require nursing or personal care and/or may have Dementia. The home also provides care for those who need treatment for the disease, disorder, or injury.
  5. Report -

    It follows the inspection by the CQC in November 2017 which concluded that overall the Home Requires Improvement.
  6. Report -

    Healthwatch Stoke on Trent received information from a family member regarding problems with the care of a family member who had been moved to Bradwell Hall. We also noted that the CQC inspection of August 2018 concluded that overall ‘the Home Requires Improvement.
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  27. Report -

    This visit was arranged as a follow-up to a CQC inspection in July 2018. The findings at that inspection were “Requires Improvement” in four of the five areas (Safe, Caring, Responsive, and Well-led). It was deemed “Good” in the area of ‘Effective’.
  28. Report -

    With growing pressure on the NHS such as an ageing population, more people living with longterm conditions and lifestyle choices affecting people’s health, changes are needed to make sure everybody gets the support they need. The NHS has produced a Long-Term Plan1, setting
    out the measures it intends to take to address changing need.
  29. Report -

    HAB-Public-Meeting-Items-June-2019
  30. Report -

    Healthwatch Stoke-on-Trent had been informed, via the CQC inspection published in December 2018, that Trentham Mews surgery had been told that two areas of their work ‘required improvement’. These were: ‘Are services safe’ and ‘Are services well-led’.
  31. Report -

    The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
    address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme.
  32. Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
  33. Report -

    Healthwatch Stoke-on-Trent had been informed by a patient of the Practice that they had inadvertently been prescribed incorrect medication during one of her appointments which luckily was spotted by her normal pharmacist. This particular medication could have caused harm to the patient.
  34. Report -

    Health and Wellbeing Board update
  35. Report -

    Health Advisory Board Meeting Wednesday 11 September 2019 - Meeting-Agenda
  36. Report -

    Healthwatch Stoke-on-Trent received verbal information regarding a dangerous (life threatening) prescription being issued by Hanley Health Centre which had previously been visited by our Enter and View team. We had been told that the mistake had been spotted by the pharmacy team at Lloyds Pharmacy and the person who supplied the evidence was ‘full of praise’ for the staff here.
  37. Report -

    Healthwatch Stoke-on-Trent had received verbal evidence from a recently admitted patient alleging that parts of the ward were ‘dirty’, and that the food was of ‘poor quality.
  38. Report -

    Health Advisory Board (HAB) Public Meeting held on Wednesday 11 September 2019 - Minutes
  39. Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
  40. Report -

    Healthwatch Stoke-on-Trent were informed verbally, of a younger patient who was not registered with the Practice being refused an appointment and being told to go to Haywood Hospital instead. This may not actually have been the case, but our visit was to ask about the incident and check procedures at the Practice and see how it operated generally.
  41. Report -

    Healthwatch Stoke-on-Trent received verbal evidence from a recently admitted patient alleging that the Unit was ‘dirty and unhygienic’.
  42. Report -

    It follows the inspection by the CQC in August 2018 concluded that overall the Home Requires Improvement.
  43. Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
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