News and reports

Find out what's working and what could be better regarding people's right to choose where they receive treatment.

Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.

Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.

Four areas where you can improve support for people diagnosed with diabetes.

Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.

Four areas where you can improve support for people diagnosed with diabetes.

Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent.

As Remembrance Day approaches, we hear from army veteran Shaun about how long waiting times affected his ability to access NHS care.

NHS social prescribing link workers can connect you to the right community groups and services to help support you.

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care.

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.