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Blog -
This month, we’re encouraging everyone to know the signs and symptoms of dementia so they can get the right diagnosis and support as quickly as possible. -
Report -
Find out the difference we've made to health and social care services this year. -
Report -
How have we improved care during the coronavirus pandemic? Read our annual report to find out more. -
Report -
Find out what we've achieved over the past year. -
Report -
In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians. -
Report -
As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care. -
Report -
This year it came to our attention that homeless individuals in our City were finding it difficult to access GP services and receive the treatment that they required. -
Report -
You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
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Report -
Purpose of the visit: the inspection by the CQC last year concluded that overall,
the Home required Improvement and we wanted to assess the current situation
and see how things had improved. -
News -
The Digital Transformation award recognises companies at the cutting edge of digital design and technologies who are boosting Staffordshire’s growing reputation as a digital hub. The Staffordshire Chambers Business Awards judges were keen to hear compelling examples of how digital technology has been used to transform business processes, customer experience or to create exciting, effective campaigns. -
Report -
The report features our recommendations and acknowledgments, a background, the methodology utilised, an overview of findings, and a selection of experiences from responders who have an understanding of the Royal Stoke University Hospital Fracture Clinic. -
Report -
The report details our recommendations and acknowledgements, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, and relatives. -
News -
If you have concerns or ideas on how to improve the community's health and wellbeing, join one of ECS's upcoming Stoke Citizens Inquiry Community Events. -
Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
News -
Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area. -
Report -
We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences. -
Report -
This report provides an analysis of Parkinson’s Provision in and around Stoke-
on-Trent from a service user perspective. -
Report -
We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment. -
News -
Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent. -
Blog -
Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues. -
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it. -
News -
We explore the three main challenges people face accessing health and care services when they live alone with limited or no support. -
News -
Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved. -
Blog -
Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care. -
Advice and Information -
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide. -
Advice and Information -
Dental practices are recovering from backlogs due to strict hygiene measures to minimise the risk of spreading COVID-19 to patients and staff. -
Report -
The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme. -
News -
Our call for NHS dental reforms has once again been featured in the media. -
Report -
A qualitative research design was formed to collect public feedback items. From 28 July 2020 to 14 August 2020 social media platforms and our website was utilised for a callout to residents of Stoke-on-Trent, for dental services experiences during the coronavirus pandemic -
Blog -
Thanks to people sharing their experiences around the challenges to access a local dentist with us over the last year, we’ve helped the Government and the local Dental Network stay informed of the barriers that people across Stoke-on-Trent are facing when seeking dental care. -
Report -
Find out what people in Stoke-on-Trent had shared of their experiences with NHS dentistry services over the last couple of years. -
News -
The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services.
Over a third (39%) of people say the changes they have made to their lives due to the cost of living crisis have affected their mental health.
• Women are disproportionately affected by spiralling costs, with 35% saying their mental health has got worse over the last two months, compared to 26% of men. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
Advice and Information -
Can't find an NHS dentist? Read our tips on what to do if you’re facing problems finding an NHS dentist taking new patients. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost. -
Advice and Information -
Living in a care home can increase your risk of oral health problems. That's why knowing what questions to ask care staff about your oral health or loved ones can prevent problems from developing. -
News -
New figures published today in the annual report on NHS Dental Statistics for England in 2022-23, show that NHS dentists still see fewer people than pre-pandemic. Read Healthwatch England's response. -
Response -
Under a new plan published today, people will benefit from millions more NHS dental appointments over the next year. Read Healthwatch England's response. -
Response -
Read Healthwatch England's response to the increase in fees for NHS dental care. -
Advice and Information -
Are you struggling to find an NHS dentist? The new dental recovery plan might help you get the dental care you need. -
Blog -
The cost of living remains a barrier to health, particularly for people on low incomes, and those requiring dental care. -
Advice and Information -
How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.