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Blog -
This month, we’re encouraging everyone to know the signs and symptoms of dementia so they can get the right diagnosis and support as quickly as possible. -
Report -
Find out the difference we've made to health and social care services this year. -
Report -
How have we improved care during the coronavirus pandemic? Read our annual report to find out more. -
Report -
Find out what we've achieved over the past year. -
Report -
In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians. -
Report -
As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care. -
Report -
This year it came to our attention that homeless individuals in our City were finding it difficult to access GP services and receive the treatment that they required. -
Report -
You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
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Report -
Purpose of the visit: the inspection by the CQC last year concluded that overall,
the Home required Improvement and we wanted to assess the current situation
and see how things had improved. -
News -
The Digital Transformation award recognises companies at the cutting edge of digital design and technologies who are boosting Staffordshire’s growing reputation as a digital hub. The Staffordshire Chambers Business Awards judges were keen to hear compelling examples of how digital technology has been used to transform business processes, customer experience or to create exciting, effective campaigns. -
Report -
The report features our recommendations and acknowledgments, a background, the methodology utilised, an overview of findings, and a selection of experiences from responders who have an understanding of the Royal Stoke University Hospital Fracture Clinic. -
Report -
The report details our recommendations and acknowledgements, a background, the methodology utilised, an overview of findings and a selection of experiences from management, staff, service users, and relatives. -
News -
If you have concerns or ideas on how to improve the community's health and wellbeing, join one of ECS's upcoming Stoke Citizens Inquiry Community Events. -
Advice and Information -
The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
News -
Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area. -
Report -
We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences. -
Report -
This report provides an analysis of Parkinson’s Provision in and around Stoke-
on-Trent from a service user perspective. -
Report -
We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment. -
News -
Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent. -
Blog -
Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues. -
Advice and Information -
NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
Advice and Information -
Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it. -
News -
We explore the three main challenges people face accessing health and care services when they live alone with limited or no support. -
News -
Getting good social care can make a big difference in someone's life. But are people always receiving the help they need? Find out what people have told us and how we think social care support could be improved. -
Blog -
Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care. -
Report -
Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services. -
News -
Our CEO responds to the death of Queen Elizabeth II -
News -
Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event. -
News -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
Advice and Information -
With NHS staff holding industrial action this winter, this article aims to help answer common questions and find out from NHS providers any likely impact in the area. -
News -
The UK government will be testing their new Emergency Alerts service this Sunday 23 April 2023 at 3pm. -
Advice and Information -
Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours. -
Advice and Information -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
News -
Stoke-on-Trent City Council are working with NHS colleagues to review and modernise local reablement services in 2024. As a result we would like to talk to people who have used the City Council’s Enablement service or the Home First Service provided by the NHS during the last 12 months. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.