News and reports

Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers.

Following the global coronavirus outbreak in early 2020 there have been significant measures to obstruct and limit the infection of coronavirus, including a national lockdown and many forms of social distancing for a number of months. Consequently, the required measures have had a considerable impact on individual lifestyles through physical health wellbeing, psychosocial health and financial challenges.

We started to receive a high volume of feedback about blood tests from 6 July 2020. It was evident that people were experiencing difficulties in accessing blood tests and therefore we organised a call-out for feedback about the publics experience of blood tests during the coronavirus pandemic. This was promoted on our social media platforms from 21 July 2020 to 10 August 2020.

Healthwatch Stoke-on-Trent Public HAB Minutes 13 October 2020 at 10am via Zoom

A qualitative research design was formed to collect public feedback items. From 28 July 2020 to 14 August 2020 social media platforms and our website was utilised for a callout to residents of Stoke-on-Trent, for dental services experiences during the coronavirus pandemic

The virtual visit was designed to gain insight into the effectiveness of Shared Lives Stoke’s service delivery, with the aim of identifying what works well, not so well and what could be improved to enhance the quality of service delivery.

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Healthwatch Stoke-on-Trent Advisory BoardPublic Agenda 21 July 2020 at 12 pm to 1 pm

Healthwatch Stoke-on-Trent Public HAB 21 July 2020 at 12pm Minutes

Find out what we've achieved over the past year.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

Healthwatch Stoke-on-Trent had undertaken an Enter and View visit in December 2019 to Wards 205 and 206 of the Maternity Unit and it was noted that some negative comments had been received regarding the MAU. The published report stated that Healthwatch Stoke-on-Trent would visit the MAU at some point within ‘the next three months’.