1. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  2. Home Care Services Project Summary

    Report -

    Find out people's experiences of home care.

  3. Enter and View Report Ward 4 Harplands Hospital, North Staffs Combined Healthcare Trust

    Report -

    Access to the ward is via a pleasantly decorated wide corridor with a great deal of natural light. Access to the ward can only be gained by buzzing in and waiting for a member of staff to let visitors in.

  4. Stoke-on-Trent City Council's Stronger Together through Winter

    Advice and Information -

    There is a variety of local support available to help you through the cost of living crisis this winter.

  5. Looking after your health during the Cost of Living crisis.

    Advice and Information -

    The continuing cost of living crisis is adversely affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  6. CQC publishes report on services provided by West Midlands Ambulance Service University NHS Foundation Trust

    News -

    The Care Quality Commission (CQC), has published a report following an inspection of services run by West Midlands Ambulance Service University NHS Foundation Trust (WMAS) in November.

  7. Shaping our workplan: What matters to you?

    News -

    Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area.

  8. Only 7% of people had a good understanding of gynaecological symptoms before experiencing them

    News -

    When asked if they had a good understanding of gynaecological issues before it happened to them or a friend or family member:
    • Only 5% said they had a good understanding of gynaecological cancers
    • Only 7% said they had a good understanding of gynaecological symptoms
    • 5% said they had a good understanding of HPV (human papilloma virus)
    • 15% said they had a good understanding of cervical screening

  9. Living with Long-term Conditions Report

    Report -

    We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.

  10. Parkinson's Provision

    Report -

    This report provides an analysis of Parkinson’s Provision in and around Stoke-
    on-Trent from a service user perspective.

  11. Stoke-on-Trent City Council to review and modernise local reablement services

    News -

    Stoke-on-Trent City Council are working with NHS colleagues to review and modernise local reablement services in 2024. As a result we would like to talk to people who have used the City Council’s Enablement service or the Home First Service provided by the NHS during the last 12 months.

  12. What is measles and who can get the vaccine?

    Advice and Information -

    Measles vaccination rates are at a ten-year low as cases rise nationwide. Find out about measles, who can get the vaccine, and what you can do to stay safe.

  13. What is a virtual ward?

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  14. How to stay well this winter

    Advice and Information -

    Tips to help you stay well this winter and get the care you need.

  15. Looking after your health during the cost of living crisis.

    Advice and Information -

    The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest.

  16. Improving the wait for cancer care - Healthwatch England

    News -

    In July last year, we published our findings of experiences you shared about trying to get cancer care. Thanks to this insight, the NHS has simplified their process so people can better understand what to expect.

  17. What should you expect from home care services?

    Advice and Information -

    Five things you should expect from home care, domiciliary care or help in the home.

  18. Annual-Report-Stoke-on-Trent-2014-15

    Report -

    As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care.

  19. NHS Long-Term Plan Summary Document

    Report -

    Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services.

  20. We are deeply saddened to hear of the passing of Her Majesty The Queen

    News -

    Our CEO responds to the death of Queen Elizabeth II

  21. Annual Public Meeting 2022

    News -

    Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event.

  22. Holiday Opening Hours 2022

    News -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.

  23. NHS industrial action: Common questions and resources to help you

    Advice and Information -

    With NHS staff holding industrial action this winter, this article aims to help answer common questions and find out from NHS providers any likely impact in the area.

  24. Emergency Alerts Service Test

    News -

    The UK government will be testing their new Emergency Alerts service this Sunday 23 April 2023 at 3pm.

  25. Getting health-related help during Bank Holidays

    Advice and Information -

    Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours.

  26. Holiday Opening Hours 2023

    Advice and Information -

    If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.