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Report -
As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care. -
Report -
Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services. -
News -
Our CEO responds to the death of Queen Elizabeth II -
News -
Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event. -
News -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
Advice and Information -
With NHS staff holding industrial action this winter, this article aims to help answer common questions and find out from NHS providers any likely impact in the area. -
News -
Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area. -
News -
The UK government will be testing their new Emergency Alerts service this Sunday 23 April 2023 at 3pm. -
Advice and Information -
Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours. -
Advice and Information -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
News -
Stoke-on-Trent City Council are working with NHS colleagues to review and modernise local reablement services in 2024. As a result we would like to talk to people who have used the City Council’s Enablement service or the Home First Service provided by the NHS during the last 12 months. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Report -
Following the global coronavirus outbreak in early 2020 there have been significant measures to obstruct and limit the infection of coronavirus, including a national lockdown and many forms of social distancing for a number of months. Consequently, the required measures have had a considerable impact on individual lifestyles through physical health wellbeing, psychosocial health and financial challenges. -
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We started to receive a high volume of feedback about blood tests from 6 July 2020. It was evident that people were experiencing difficulties in accessing blood tests and therefore we organised a call-out for feedback about the publics experience of blood tests during the coronavirus pandemic. This was promoted on our social media platforms from 21 July 2020 to 10 August 2020. -
Report -
A qualitative research design was formed to collect public feedback items. From 28 July 2020 to 14 August 2020 social media platforms and our website was utilised for a callout to residents of Stoke-on-Trent, for dental services experiences during the coronavirus pandemic -
Advice and Information -
Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important.