1. Access to Primary Care and Digital Exclusion

    Report -

    The HWE project was a follow up project after an online survey was undertaken about access to primary care at the start of the pandemic. The initial survey found that people were generally happy accessing their GP remotely, but as a survey that was online it potentially did not reach people who were actually digitally excluded and struggling to access primary care.

  2. Public Experience of Primary Care Services during the Coronavirus Pandemic

    Report -

    Since the occurrence of the coronavirus pandemic, GP services have been required to adapt and alter the way that services are delivered. As such, appointment methods, bookings and direct communication between practice and patient have been at the heart of crucial service changes.

  3. Public Experience of Online Phlebotomy Appointments

    Report -

    A proportion of patients remain digitally excluded and are unable to engage or communicate with a member of staff via the telephone booking system, due to limited digital knowledge and internet access. Therefore, consider how digital exclusion and inaccessibility of telephone communications can be addressed to provide systematic inclusion.

  4. Impact of Coronavirus Survey Report

    Report -

    Following the global coronavirus outbreak in early 2020 there have been significant measures to obstruct and limit the infection of coronavirus, including a national lockdown and many forms of social distancing for a number of months. Consequently, the required measures have had a considerable impact on individual lifestyles through physical health wellbeing, psychosocial health and financial challenges.

  5. Public experience of blood tests during the coronavirus pandemic

    Report -

    We started to receive a high volume of feedback about blood tests from 6 July 2020. It was evident that people were experiencing difficulties in accessing blood tests and therefore we organised a call-out for feedback about the publics experience of blood tests during the coronavirus pandemic. This was promoted on our social media platforms from 21 July 2020 to 10 August 2020.

  6. Public experience of dental services during the coronavirus pandemic

    Report -

    A qualitative research design was formed to collect public feedback items. From 28 July 2020 to 14 August 2020 social media platforms and our website was utilised for a callout to residents of Stoke-on-Trent, for dental services experiences during the coronavirus pandemic

  7. NHS Long-Term Plan

    Report -

    With growing pressure on the NHS such as an ageing population, more people living with longterm conditions and lifestyle choices affecting people’s health, changes are needed to make sure everybody gets the support they need. The NHS has produced a Long-Term Plan1, setting
    out the measures it intends to take to address changing need.

  8. NHS Long-Term Plan Summary Document

    Report -

    Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services.

  9. Public Advisory Board Action Record 2021 – 2022

    Report -

    Enc-02-Public-Advisory-Board-Action-Record-2021-2022-20-07-01

  10. Health Advisory Board Thursday 01 July 2021 – Virtual meeting Public Board Meeting Agenda

    Report -

    HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
    Health and Social Care issues at the end of the meeting.

  11. Health Advisory Board – Virtual meeting Public Board Meeting Minutes

    Report -

    Minutes and Action log from Public Board Meeting held on 20 April 2021 MD and SF agreed last minutes were a correct record.

  12. Public Advisory Board Action Record 2021 – Public HAB 20 April 2021

    Report -

    Public Advisory Board Action Record 2021 – 2022 Enc 02 Public HAB 20 April 2021

  13. Health Advisory Board – Virtual meeting Public Board Meeting Agenda

    Report -

    HW-Stoke-on-Trent-HAB-Public-Agenda-20-April-2021

  14. Health Advisory Board Meeting Public Minutes – 20 January 2021

    Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Minutes – 20 January 2021

  15. Health Advisory Board Meeting Public Papers – 20 January 2021

    Report -

    This has been scoped with our mental health group and we have contacted key stakeholders to obtain an update on local strategies and services. This will be moved forward to our 2021/22 work plan.

  16. Health Advisory Board Wednesday 20 January 2021 Agenda

    Report -

    HW Advisory Public Board meetings include an opportunity for members of the public to feedback issues about local
    Health and Social Care issues at the end of the meeting.

  17. Healthwatch Public HAB Minutes 13 October 2020 at 10am via Zoom

    Report -

    Healthwatch Stoke-on-Trent Public HAB Minutes 13 October 2020 at 10am via Zoom

  18. Health Advisory Board Meeting Public Papers

    Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers.

  19. Health Advisory Board Public Agenda 13 October 2020

    Report -

    Healthwatch Stoke-on-Trent Advisory Board Public Agenda 13 October 2020 at 10 am to 11.15 am

  20. Healthwatch Stoke-on-Trent Public HAB 21 July 2020 Minutes

    Report -

    Healthwatch Stoke-on-Trent Public HAB 21 July 2020 at 12pm Minutes

  21. Health Advisory Board Public Agenda 21 July 2020

    Report -

    Healthwatch Stoke-on-Trent Advisory BoardPublic Agenda 21 July 2020 at 12 pm to 1 pm

  22. Health Advisory Board Meeting Public Papers

    Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting Public Papers

  23. Health Advisory Board Meeting Wednesday 26 November 2019

    Report -

    Healthwatch Stoke-on-Trent Advisory Board Meeting


  24. Health Advisory Board Meeting Wednesday 11 September 2019

    Report -

    Health Advisory Board Meeting Wednesday 11 September 2019 - Meeting-Agenda

  25. Health Advisory Board (HAB) Public Meeting held on Wednesday 11 September 2019

    Report -

    Health Advisory Board (HAB) Public Meeting held on Wednesday 11 September 2019 - Minutes

  26. Health and Wellbeing Board update

    Report -

    Health and Wellbeing Board update

  27. Health Advisory Board (HAB) Meeting held on Wednesday 12 June 2019

    Report -

    HAB-Public-Meeting-Items-June-2019

  28. Health Advisory Board (HAB) Meeting held on Wednesday 20 February 2019

    Report -

    Health Advisory Board (HAB) Meeting held on Wednesday 20 February 2019

  29. Dental Survey Report 2022

    Report -

    Find out what people in Stoke-on-Trent had shared of their experiences with NHS dentistry services over the last couple of years.

  30. Living with Long-term Conditions Report

    Report -

    We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.

  31. Annual Report 2022 – 2023

    Report -

    Together we’re making health and social care better.

  32. Parkinson's Provision

    Report -

    This report provides an analysis of Parkinson’s Provision in and around Stoke-
    on-Trent from a service user perspective.

  33. Living with Parkinson's Disease Report

    Report -

    We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment.

  34. Enter and View Visit to The Royal Stoke University Hospital Maternity Unit - 20 November 2023

    Report -

    We organised a joint announced Enter & View visit to The Royal Stoke University Hospital Maternity Services with Healthwatch Staffordshire on 20 November 2023. Read all about our joint visit in this report which includes a background and our purpose for the visit, the methodology utilised, an outline of our findings and our recommendations.

  35. An Insight Report: Access to Healthcare for People in Stoke-on-Trent Living with a Visual Impairment

    Report -

    We arranged a focus group with members of Staffordshire Sight Loss Association (SSLA) and spoke with those attending appointments during an observational visit to the University Hospitals of North Midlands NHS Trust's (UHNM) Eye Clinic to find out about the health and social care experiences of those with visual impairments in Stoke-on-Trent.