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Advice and Information -
We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need. -
Report -
We take a look at people's experiences of maternity services in Stoke-on-Trent. -
Report -
In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians. -
Report -
You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.
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Report -
Healthwatch Stoke-on-Trent had undertaken an Enter and View visit in December 2019 to Wards 205 and 206 of the Maternity Unit and it was noted that some negative comments had been received regarding the MAU. The published report stated that Healthwatch Stoke-on-Trent would visit the MAU at some point within ‘the next three months’. -
News -
Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story. -
News -
The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services.
Over a third (39%) of people say the changes they have made to their lives due to the cost of living crisis have affected their mental health.
• Women are disproportionately affected by spiralling costs, with 35% saying their mental health has got worse over the last two months, compared to 26% of men. -
News -
Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area. -
News -
The Care Quality Commission (CQC) has told University Hospitals of North Midlands NHS Trust it must make improvements in maternity services at the Royal Stoke University Hospital, after an inspection in March sees its overall rating move from good to requires improvement. -
News -
Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
News -
Thanks to over 2,500 people who shared their views on the six-week check-up, we have ensured that the NHS prioritises mental health support for new parents. -
Report -
We organised a joint announced Enter & View visit to The Royal Stoke University Hospital Maternity Services with Healthwatch Staffordshire on 20 November 2023. Read all about our joint visit in this report which includes a background and our purpose for the visit, the methodology utilised, an outline of our findings and our recommendations. -
Report -
As statutory watchdog, our role is to ensure that local health and social care services and the local decision-makers, put the experiences of people at the heart of their care. -
Report -
Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services. -
News -
Our CEO responds to the death of Queen Elizabeth II -
News -
Last week, we hosted our Annual Public Meeting in the Jubilee Hall. But, in case you missed it, we’ve put together a summary of the event. -
News -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
Advice and Information -
With NHS staff holding industrial action this winter, this article aims to help answer common questions and find out from NHS providers any likely impact in the area. -
News -
The UK government will be testing their new Emergency Alerts service this Sunday 23 April 2023 at 3pm. -
Advice and Information -
Throughout this coming May there will be multiple bank holidays, meaning that some services, including ourselves, will be closed or opening with reduced hours. -
Advice and Information -
If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch. -
News -
Stoke-on-Trent City Council are working with NHS colleagues to review and modernise local reablement services in 2024. As a result we would like to talk to people who have used the City Council’s Enablement service or the Home First Service provided by the NHS during the last 12 months. -
Advice and Information -
With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.