News and reports

Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.

Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.

As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.

Find out what's working and what could be better regarding people's right to choose where they receive treatment.

Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.

Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action.

Four areas where you can improve support for people diagnosed with diabetes.

Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed.

Four areas where you can improve support for people diagnosed with diabetes.

Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent.