News and reports

The NHS published their primary care recovery plan last May, and thanks to so many of you sharing your feedback about your experiences, we ensured it promised lots of changes.

In July last year, we published our findings of experiences you shared about trying to get cancer care. Thanks to this insight, the NHS has simplified their process so people can better understand what to expect.

If you are looking to share your stories and experiences of local health and social care services with us over Christmas, keep in mind our opening hours and other ways to get in touch.

Homeless people have worse mental and physical health than the general population. Our research shows issues with access to the health and social care they need.

Long wait times for autism and attention deficit hyperactivity disorder (ADHD) support can have a severe impact on individuals. We look at what people have already told us and urge you to come forward if you have been affected.

From 31 October 2023, GP surgeries must give patients online access to their new health record entries. Find out what information is in your record and how to access it.

Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women.

Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care.

Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues.

As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas.

Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how.

Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time.