News and reports

The Care Quality Commission (CQC) has published a report following an inspection of urgent and emergency services at Royal Stoke University Hospital, part of University Hospital of North Midlands NHS Trust.

Currently, with winter approaching, there is an abundance of social media infographics informing people on where to go for the right care, at the right place. The NHS 111 service offers advice and guidance on the most appropriate local service for their care needs – but sometimes they can get it wrong...

A local formulary is a list of medicines that are approved for use and are able to be prescribed by healthcare professionals, such as a GP or Advanced Nurse Practitioner within local healthcare services. However, these preferred prescribing lists can vary from locality to locality, which for Chloe* meant that her GP couldn’t continue her prescription.

Each year, people travel to millions of NHS appointments. But with growing pressure on local health services and the high cost of living, travelling to care is another expense many people struggle to afford. Read what they've told Healthwatch England.

We’re excited to share that we’ll be at the Together We Thrive event on 7th November, showcasing our SEND support services.

Pharmacy First was launched in January 2024 and enabled a range of minor ailments to be treated by local pharmacists rather than requiring a GP appointment. The service aims to free up GPs to be able to treat those with more serious ailments and those with long-term health conditions.

We supported Midlands Partnership NHS Foundation Trust (MPFT) to gather patient experiences of the Haywood Hospital Walk-in Centre through a combined Quality Standards Assurance Visit (QSAV) and Enter and View visit.

We're conducting a survey to learn more about parents' experiences with their mental health and maternity services throughout the perinatal period.

New Freedom of Information findings reveal a worrying picture of pharmacy closures across England, hitting older people and rural communities the hardest. Read Healthwatch England's research to find out more.

This National Eye Health Week, we want to find out how eye care can work better for you. Here, Linda and Aubrey tell us what is and isn't working for them.

An investigation of the NHS states that the health service is in a “critical condition”. The Government has said that the NHS must “reform or die”. But what does this mean for the public?

Junior doctors in England have agreed on a deal to end NHS industrial action. Read Healthwatch England's response.