1. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  2. Public experience of pregnancy and maternity services

    Report -

    We take a look at people's experiences of maternity services in Stoke-on-Trent.

  3. Healthwatch Stoke-on-Trent Annual Report 2012/13

    Report -

    In the city we have 53 GP Surgeries, 122 Care homes (nursing and residential) 70 Pharmacies, 37 Dental Practices, 30 Opticians.

  4. Healthwatch Stoke-on-Trent Annual Report 2017/18

    Report -

    You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.

  5. Maternity Assessment Unit (MAU), Royal Stoke University Hospital (RSUH)

    Report -

    Healthwatch Stoke-on-Trent had undertaken an Enter and View visit in December 2019 to Wards 205 and 206 of the Maternity Unit and it was noted that some negative comments had been received regarding the MAU. The published report stated that Healthwatch Stoke-on-Trent would visit the MAU at some point within ‘the next three months’.

  6. Tell us your story of maternal mental health care

    News -

    Pregnancy is a major life event for any family. It can be joyful and fulfilling but also challenging. We’re launching a national survey to understand if care works for new mothers and birthing parents. Share your story.

  7. Cost of living: People are increasingly avoiding NHS appointments and prescriptions

    News -

    The number of people avoiding an NHS appointment because they can’t afford travel almost doubled between October and December as the cost of living crisis is forcing many to change how they use health and care services.

    Over a third (39%) of people say the changes they have made to their lives due to the cost of living crisis have affected their mental health.

    • Women are disproportionately affected by spiralling costs, with 35% saying their mental health has got worse over the last two months, compared to 26% of men.

  8. Shaping our workplan: What matters to you?

    News -

    Each year, your local Healthwatch puts together a work programme that reflects the health and social care needs of the area.

  9. CQC tells Royal Stoke University Hospital to make improvements in maternity services

    News -

    The Care Quality Commission (CQC) has told University Hospitals of North Midlands NHS Trust it must make improvements in maternity services at the Royal Stoke University Hospital, after an inspection in March sees its overall rating move from good to requires improvement.  

  10. Third of people in England lack confidence they can access critical NHS services

    News -

    Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care.

  11. Your feedback improved maternal mental health support - Healthwatch England

    News -

    Thanks to over 2,500 people who shared their views on the six-week check-up, we have ensured that the NHS prioritises mental health support for new parents.

  12. Enter and View Visit to The Royal Stoke University Hospital Maternity Unit - 20 November 2023

    Report -

    We organised a joint announced Enter & View visit to The Royal Stoke University Hospital Maternity Services with Healthwatch Staffordshire on 20 November 2023. Read all about our joint visit in this report which includes a background and our purpose for the visit, the methodology utilised, an outline of our findings and our recommendations.

  13. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  14. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  15. Impact of Coronavirus Survey Report

    Report -

    Following the global coronavirus outbreak in early 2020 there have been significant measures to obstruct and limit the infection of coronavirus, including a national lockdown and many forms of social distancing for a number of months. Consequently, the required measures have had a considerable impact on individual lifestyles through physical health wellbeing, psychosocial health and financial challenges.

  16. Public experience of blood tests during the coronavirus pandemic

    Report -

    We started to receive a high volume of feedback about blood tests from 6 July 2020. It was evident that people were experiencing difficulties in accessing blood tests and therefore we organised a call-out for feedback about the publics experience of blood tests during the coronavirus pandemic. This was promoted on our social media platforms from 21 July 2020 to 10 August 2020.

  17. Public experience of dental services during the coronavirus pandemic

    Report -

    A qualitative research design was formed to collect public feedback items. From 28 July 2020 to 14 August 2020 social media platforms and our website was utilised for a callout to residents of Stoke-on-Trent, for dental services experiences during the coronavirus pandemic

  18. What is the COVID-19 vaccine and how do I get it?

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important.