1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Healthwatch Stoke-on-Trent Annual Report 2018/19

    Report -

    The most common themes we hear about are GP services, Mental Health Services, Social Care, and Hospitals and to ensure that we
    address your concerns and compliments we share your stories with relevant people and incorporate your priorities into our work programme.

  3. Enter and View Report Trent Vale Medical Practice

    Report -

    Healthwatch Stoke-on-Trent were informed verbally, of a younger patient who was not registered with the Practice being refused an appointment and being told to go to Haywood Hospital instead. This may not actually have been the case, but our visit was to ask about the incident and check procedures at the Practice and see how it operated generally.

  4. Enter and View Report Hanley Health Centre GP Practice

    Report -

    Healthwatch Stoke-on-Trent had been informed by a patient of the Practice that they had inadvertently been prescribed incorrect medication during one of her appointments which luckily was spotted by her normal pharmacist. This particular medication could have caused harm to the patient.

  5. Enter and View Report Trentham Mews GP Practice

    Report -

    Healthwatch Stoke-on-Trent had been informed, via the CQC inspection published in December 2018, that Trentham Mews surgery had been told that two areas of their work ‘required improvement’. These were: ‘Are services safe’ and ‘Are services well-led’.

  6. NHS Long-Term Plan

    Report -

    With growing pressure on the NHS such as an ageing population, more people living with longterm conditions and lifestyle choices affecting people’s health, changes are needed to make sure everybody gets the support they need. The NHS has produced a Long-Term Plan1, setting
    out the measures it intends to take to address changing need.