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"If you start with kind, you've won"
A report, published by Healthwatch Stoke-on-Trent, shows that children in Stoke-on-Trent and North Staffordshire are waiting almost two years for an Autism assessment. There is also a hidden waiting list; the time from first referral to assessment is not…
In line with national trends, the number of children being referred for an Autism assessment is increasing. Last year, 1760 children were referred to…
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A case of diagnostic overshadowing
This case study shares the experience of a parent caring for their child, who was diagnosed with Type 1 diabetes at the age of 17 after collapsing…
The parent has spent many years navigating health, education, and support services for their child, who is neurodivergent. This story represents a case of diagnostic overshadowing.
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A case of fragmentation rather than integration
Here, we share Rose’s* experience of navigating multiple NHS services after a serious injury. Rose had an accident where she sustained multiple…
She attended the fracture clinic five to six weeks later, where the casts were removed. The doctor reviewed her X-ray and told Rose that her bones had healed and she was to be discharged.
Except, she hadn’t had an X-ray, the doctor was looking at someone else’s x-ray.
Except, she hadn’t had an X-ray, the doctor was looking at someone else’s x-ray.
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A single incident had a lasting impact
When their child started High School, this parent expected the usual challenges of moving from primary school to year seven. Instead, a single…
Until High School, they had been a pretty good student. A few weeks into the new school year, the child was ill at unusual times. When their parent asked what the matter was, they were told that they had wet themselves and was too embarrassed to tell anyone and so had sat in wet clothes for the rest of the school day. Their parent says that rather than deal with the behaviour associated with the toilets, the school took them away.
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Annual Report 2025 - 2026: Speaking up for better care
Our Annual Report 2025/26 provides an overview of how we've made a difference this year, how your voice was heard, our finances, future priorities, and more.
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Responses to the report entitled "If you start with kind, you've won"
Organisations named in the report entitled, "If you start with kind, you've won" were given the opportunity to check the accuracy of the report prior to publication and to provide a comment. This document contains the comments received.
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