A single incident had a lasting impact

When Rory* started High School, his parent expected the usual challenges of moving from primary school to year seven. Instead, a single incident during his first few weeks had a lasting impact on his mental health, education, and wellbeing for years to come.

“I feel like it led to a really long period of time where he was terrified of not having a toilet that he could access. And this whole thing about locking toilets, not letting children go to the toilet, really bugs me.”

The incident marked the beginning of severe anxiety. Any time he got in the car, he would really panic about needing the toilet, and attending school became increasingly difficult as he wouldn’t travel by bus for fear of getting stuck in traffic. 

As his anxiety grew, his behaviour at school changed. He experienced periods of school refusal, was repeatedly suspended, and struggled to engage with learning. One suspension coincided with the two days that Ofsted were there. Throughout this time, his parent believed the behaviour reflected distress rather than anything else. 

Despite the school’s behaviour policy stating that they would look into reasons for Rory’s behaviour, nothing was ever done. Throughout High School, Rory stated they struggled to concentrate. There were only one or two teachers that he really got on with. 

“Rory couldn’t adjust his behaviour because that whole environment was so totally toxic”

After leaving school, Rory sought an assessment for himself, and his GP made a referral, and through the right to choose route, Rory was diagnosed with ADHD.

Despite the challenges, the story has a positive ending. After moving to college, Rory had a brilliant time, in a hands-on physical subject. He has left college and is now working in a job he enjoys.

“Now Rory is back to being the person I knew he was; now he's not in that environment any more, it was a complete shift”

Their parent told Healthwatch Stoke-on-Trent, the difference was immediate.

Why this matters

This experience highlights the importance of schools providing children with timely access to toilets, recognising how policies can affect children’s physical and emotional wellbeing, and understanding that changes in behaviour may be a sign of unmet need rather than simply poor behaviour.

For this family, the consequences of one preventable incident lasted for years. They hope that by sharing their experience, other children will be spared the same distress.

“I don’t want other children to go through what Rory went through.”

 

*Rory is not their real name