News and reports

Pharmacy First was launched in January 2024 and enabled a range of minor ailments to be treated by local pharmacists rather than requiring a GP appointment. The service aims to free up GPs to be able to treat those with more serious ailments and those with long-term health conditions.

We supported Midlands Partnership NHS Foundation Trust (MPFT) to gather patient experiences of the Haywood Hospital Walk-in Centre through a combined Quality Standards Assurance Visit (QSAV) and Enter and View visit.

Our Annual Report 2023/24 provides an overview of how we've made a difference this year, how your voice was heard, our finances, future priorities, and more.

We arranged a focus group with members of Staffordshire Sight Loss Association (SSLA) and spoke with those attending appointments during an observational visit to the University Hospitals of North Midlands NHS Trust's (UHNM) Eye Clinic to find out about the health and social care experiences of those with visual impairments in Stoke-on-Trent.

We organised a joint announced Enter & View visit to The Royal Stoke University Hospital Maternity Services with Healthwatch Staffordshire on 20 November 2023. Read all about our joint visit in this report which includes a background and our purpose for the visit, the methodology utilised, an outline of our findings and our recommendations.

We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment.

Together we’re making health and social care better.

We spoke to 197 people in Stoke-on-Trent who are living with a long-term condition(s) to find out more about their experiences.

Find out what people in Stoke-on-Trent had shared of their experiences with NHS dentistry services over the last couple of years.

Find out the difference we've made to health and social care services this year.

The report features our recommendations and acknowledgments, a background, the methodology utilised, an overview of findings, and a selection of experiences from responders who have an understanding of the Royal Stoke University Hospital Fracture Clinic.

Find out how COVID-19 impacted people's mental health in Stoke-on-Trent.