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According to The Encephalitis Society, 77% of people do not know what encephalitis is. We want to help improve the encephalitis awareness through sharing information from The Encephalitis Society and the NHS. -
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Last week, the team continued to work hard on the long-term condition priority project, which was determined as our annual priority thanks to the local Stokies sharing their primary health and social care concerns with us. -
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This case study covers a local residents experience of being a patient at A&E, from first point of call and throughout their 21 hours of waiting. -
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Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action. -
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Find out what's working and what could be better regarding people's right to choose where they receive treatment. -
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Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues. -
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Homeless people have worse mental and physical health than the general population. Our research shows issues with access to the health and social care they need. -
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Long wait times for autism and attention deficit hyperactivity disorder (ADHD) support can have a severe impact on individuals. We look at what people have already told us and urge you to come forward if you have been affected. -
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Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care. -
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As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas. -
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Four areas where you can improve support for people diagnosed with diabetes. -
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As Remembrance Day approaches, we hear from army veteran Shaun about how long waiting times affected his ability to access NHS care. -
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We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care. -
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Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities. -
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On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders. -
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The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade. -
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The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals.