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Our priority project on carers is now coming to a close.
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Healthwatch England has warned that people need more confidence that the NHS can provide timely care as the winter period approaches. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. -
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The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones. -
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Our new research shows worryingly low public confidence in being able to access NHS services. A third of adults in England lack confidence that they can access timely care, including GP services, mental health support and hospital care. Read the findings and our calls to action. -
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The results of the latest annual survey of hospital inpatients published today (12 September) by the Care Quality Commission (CQC) show patient satisfaction levels have remained largely static since 2021, but indicate a longer term decline in most areas compared to previous years. They also highlight growing frustration with waiting times and reveal that four in ten people scheduled for planned treatment said their health deteriorated while waiting to be admitted. -
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We explore the three main challenges people face accessing health and care services when they live alone with limited or no support. -
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We spoke to 39 people in Stoke-on-Trent who are either living with Parkinson's disease or are a carer for someone who is. We found out about their experiences of receiving support, care and treatment. -
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Do you or a loved one need help with social care? Read the article below to find out answers to key questions about who can access adult social care and how to pay for it. -
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The Care Quality Commission (CQC) has found improvements need to be made in services run by Midlands Partnership University NHS Foundation Trust, following an inspection in June. -
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Cervical cancer screenings save at least 2,000 lives every year in the UK. Here's what you should expect from your smear test and why these screenings are important. -
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The statutory inquiry into how nurse Lucy Letby was able to murder seven babies is likely to result in lessons that the wider NHS needs to act on. One of the questions it will need to explore is how the NHS can tackle the culture of denial and secrecy that often lies at the heart of tragic scandals. -
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The public needs a bold vision for health and care services, informed by the wealth of patient experience we’ve collected over the past decade. -
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Each day 6,000 people become carers. Looking after a loved one can be physically and emotionally exhausting so it's vital that you get the support you need. Find out how you can make sure you look after yourself. -
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Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
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Find out what a ‘fit note’ is, when you might need one and how to get one. -
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Understanding the symptoms of flu and what the flu vaccine is helps you make informed decisions about your health. -
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Tips to help you stay well this winter and get the care you need. -
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The continuing cost of living crisis is negatively affecting people's physical and mental wellbeing, with vulnerable people and those on lower incomes hit the hardest. -
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With the NHS under immense pressure, we look at the impact that waiting for a diagnosis, test, or treatment can have on individuals and some of the potential solutions that might help. -
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Take a look at what you need to know about the COVID-19 vaccination programme, including where to go and why it's important. -
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You've told us that you've experienced problems registering with a GP. This article explains more about your rights and what to do if you're refused the right to register. -
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People are often in need of out-of-hours medical assistance. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
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Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP appointment.
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On this World Mental Health Day, we're looking at people's recent experiences of mental health services. With GPs often acting as the front door for mental health support, we've also analysed our evidence about getting a GP referral for mental health. Read about what people told us and what this means for healthcare leaders. -
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In a post-pandemic world where the cost-of-living crisis is challenging for many of us, prioritising our mental health and wellbeing is necessary. -
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Chris McCann, Director of Communications Insight and Campaigns at Healthwatch England, explains the role people can play in improving health outcomes in their communities. -
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With more than thirty recognised symptoms of menopause and growing awareness of the impact on day-to-day life, it can help to know what to look out for and what support is available. -
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October is World Menopause Month, and October 18th celebrated as World Menopause Awareness Day, with the focus this year on cardiovascular health. Established in 2009 by the International Menopause Society in collaboration with the World Health Organization (WHO), World Menopause Month aims to raise awareness of the menopause and the possible associated health issues, whilst promoting support options available to improve the health and wellbeing of those navigating the menopause transition.
To show our support to colleagues experiencing menopause, Healthwatch Stoke-on-Trent, delivered by Engaging Communities Solutions (ECS), is a signatory of the Workplace Menopause pledge: -
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The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital. -
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We share the key trends in what people from different ethnic minority groups are telling us, and propose steps the NHS can take towards equity in care. -
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With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
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NHS social prescribing link workers can connect you to the right community groups and services to help support you. -
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As Remembrance Day approaches, we hear from army veteran Shaun about how long waiting times affected his ability to access NHS care. -
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Healthwatch Stoke-on-Trent is the city’s independent health and social care champion. We are here to listen to the experiences of local people using local health and care services and about the issues that matter to the people of Stoke-on-Trent. -
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Four areas where you can improve support for people diagnosed with diabetes. -
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Diabetes UK estimates that five million people in the UK are living with diabetes, with 850,000 of them not yet diagnosed. -
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Four areas where you can improve support for people diagnosed with diabetes. -
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Our research reveals worrying problems with hospital discharge arrangements. Many people told us they are not given the right support or information when being discharged from hospital. Read their experiences and our calls to action. -
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Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time. -
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Find out what's working and what could be better regarding people's right to choose where they receive treatment. -
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Recent changes to hospital discharge policy and processes have been positive. But the experiences we hear from people and families still vary. Find out what we're calling for to ensure people get the support they need during this time. -
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Did you know you can choose which hospital you go to when referred for a test, diagnosis, or treatment? Find out how. -
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As part of our report The public’s perspective: The state of health and social care, we have set out recommendations for decision makers across ten key areas. -
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Access to care is the main concern people have shared with us in the past year. Our new report looking at health and social care from the patients' perspective has warned that we risk "a two-tier health and care system" unless the NHS takes faster action to tackle access issues. -
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Social care reform is desperately needed to ensure the public can get the help they're entitled to, and that teams have the support they need to deliver this care. -
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Seasonal Affective Disorder (SAD) is a type of depression triggered by seasonal changes. One in twenty people in the UK are diagnosed with the condition, with men more likely to be diagnosed with SAD than women.