Our Annual Report 2024/25 provides an overview of how we've made a difference this year, how your voice was heard, our finances, future priorities, and more.
Each year, we ask the people of Stoke-on-Trent what matters to them most, so that we can use their stories and experiences to determine our work programme priorities for the year.
One of the ways that we gather information is to carry out focused projects around public priorities each year. On this occasion we have completed a project looking at people’s experience of maternity services with a focus on mental health support.
We organised a joint follow-up Enter & View visit to The Royal Stoke University Hospital Maternity Services with Healthwatch Staffordshire on 16 October 2024. Read all about our joint visit in this report which includes a background and our purpose for the visit, the methodology utilised, an outline of our findings and our recommendations.
In November, we conducted a semi-announced visit to Middleport Medical Centre, following feedback that we received earlier in the year from local patients.